Privacy Policy
Last Updated: January 11, 2024
Terranovasolar (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us. By accessing or using our website and services, you consent to the practices described in this Privacy Policy.
Information We Collect
Personal Information
We may collect personal information that you provide directly to us when you:
- Contact us through our website or other communication channels.
- Sign up for our newsletter or request information about our products and services.
- Make a purchase or request a quote.
- Participate in surveys or promotional activities.
The types of personal information we may collect include your name, email address, phone number, mailing address, and payment information.
Non-Personal Information
We may also collect non-personal information about your use of our website, such as your IP address, browser type, the pages you visit, and the time and date of your visit. This information is collected through cookies and similar tracking technologies. You can control the use of cookies through your browser settings.
How We Use Your Information
We may use your personal information for the following purposes:
- To provide our products and services to you.
- To communicate with you, respond to your inquiries, and provide customer support.
- To send you promotional materials and updates about our products and services if you have opted in to receive them.
- To improve our website and services and tailor them to your preferences.
- To detect and prevent fraud and unauthorized access to our systems.
- To comply with legal obligations.
Sharing Your Information
We may share your personal information with third parties in the following circumstances:
- With service providers who assist us in providing our services (e.g., payment processors).
- With our business partners and affiliates for marketing and promotional purposes.
- When required by law or to protect our rights, privacy, safety, or property.
Your Choices
You have certain rights regarding your personal information:
- You can update, correct, or delete your personal information by contacting us.
- You can unsubscribe from our marketing communications at any time by following the instructions in the emails we send.
- You can disable cookies through your browser settings.
Security
We take reasonable measures to protect your personal information from unauthorized access and use. However, no data transmission over the internet is completely secure, and we cannot guarantee the security of your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top of this page indicates when the latest changes were made. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at terranovasolar@hotmail.com.